User research can definitely help us achieve learning experiences that trainees love. Most times, we “just” need to embrace the right mindset and use techniques fine‑tuned by modern digital product design teams. We don´t need to reinvent the wheel! What we need is to focus on learning outcomes and develop a deep empathy for our trainees. We are not our [...]

The success of eLearning, like other digital products depends a lot on the discovery phase - let´s call it identifying learner´s learning needs. Many times, we develop eLearning courses focusing on content and features, insights of learners are often overlooked. If learning is an experience, we must care about the learner experience. To accomplish this we need to deeply know our [...]