Abstraction will kill your users… and your business
While in Berlin touring, cycling and visiting some of the holocaust monuments I thought about the consequences of humans becoming abstract concepts. If someone in a position of authority orders you to do something contrary to your sense of what´s right and wrong, what do you do? "We were just following orders" - A common statement in the Nuremberg trials [...]
The circle of (un)safety
Being a yacht sailor for many years, a bit more then my working years, i learn the importance of leaders and their importance in rough seas. A competitive sailboat depends on people and interdependence, yet sailboats are what one might consider on the business world as "top-down management", with high hierarchy, very specific roles and different levels of responsibility. But [...]
Prototypes and Stakeholders
Are prototypes a great way to transfer knowledge and get early buy-in from stakeholders? It depends. Mostly depends on the why you want to prototype. Are you documenting a new ecosystem (let’s say a complex solution with many workflows)? Are you going to create prototypes to cover some, not all, of the functional flows of the experience? Is your team [...]