Bring the core values of the Agile manifesto to User Research
User Research professionals aim to craft products and services to fit the needs of the people who will use what's going to be built. Trying to make the case for research in organizations is a completely different story as you will face the common “We already know what we need to know about our users” or my favorite “Right now… [...]
How can I convince myself of the UX work value?
If the answer it’s not obvious... Probably there´s a mindset where "thinking that's easier to convince users that services are easy to use than it is to actually make them easy to use". Look at the whole ecosystem! An easy reality check is how often the design focus is in changing colors, objects, moving things around, overall centered on visual [...]
Faster is not always better, better is always better!
Faster boats tend to win more regattas then their slower counterparts... But ultimately there will be a faster boat then yours. In this scenario there are two main options: Throw more money at the problem. A better boat, better sails, hire more crew. On the short run this will work... but if your overall success depends on this, eventually some [...]