Sailing past bullshit: Cutting through what doesn’t matter
Management(whatever that is) and leadership often suffer from empty rhetoric and the quest for uniqueness and eloquence, which prioritize these over actionable outcomes. We quickly learn two essential things if we ride bikes on the long haul or sail competitively. Get rid of the clutter - Spend your energy on meaningful tasks that genuinely move the needle. Think of [...]
How can an eclectic user research practice allow teams to ship accessible digital products?
This post reflects my last month working on - How a product team can ship more accessible work, conduct diverse user research, and ultimately comply with accessibility standards. Backward-looking, I genuinely believe that you need to be lucky enough to merge a few like-minded people on board, especially if you are onboarding accessibility to your organization for the 1st time. [...]
Praise for a continuous discovery product mindset
Alex vandeHoef/Getty Images Throughout my user experience research journey, I've seen countless moments where successful products have little to do with deep technical competencies. Building a successful digital product is not about writing code, nor can anyone truly understand and knows what they need when they set out to make it. Not surprisingly, product discovery has everything to [...]